|
The
ACTive Agent Layout is missing from the Layout Button
Problem:
You
select a different layout from the Contact or Group window,
by click the Layout button on the lower, right screen.
You then click on the button again to change back to the
Active Agent layout and it is missing.
Cause:
The
default layout directory for ACT is set to a different
directory than the Active Agent layout directory. By default,
Active Agent installs the Active Agent layouts into the
"C:\Program Files\ACTAgent\layouts" directory
and ACT! (Version 6) installs the standard layouts into
the "C:\Program Files\ACT\layouts" directory
("C:\Program Files\Symantec\ACT\layouts"
for ACT 2000).
In
the Preferences the default location for layouts is (by
default) set to the ACT! layout directory. Therefore when
you click on the layout button on the bottom right it
looks for what layouts exist in the directory specified
in the preferences and hence, the Active Agent layout
is not displayed.
Fix:
There
are two ways to fix this issue.
-
You can copy the Active Agent Layout to the default
ACT! layout directory (C:\Program Files\ACT\layouts
for ACT! 6 or C:\Program Files\SymantecACT\layouts for
ACT! 2000), this will add the Active Agent layout
to the list you see when you click the layout button
at the bottom right.
- You can change
the default location for the layouts to the Active Agent
default layout directory (c:\Program Files\ACTAgent\Layouts).
You will then need to copy any of the default ACT! Layouts
you want to see under the layout button on the bottom,
right to the Active Agent default Layout directory.
Both alternatives
would solve the disappearing Active Agent Layout problem,
however I would suggest alternative 1.
|
Copyright © 1998- Sonoma
Enterprises, LLC All Rights Reserved ACTIVE AGENT Real Estate Software,
REMS Real Estate Management System and all the associated instruction
manuals are copyrighted and all rights are reserved. Information
in this document is subject to change without notice and does not
represent a commitment on the part of Sonoma Enterprises, LLC. The
software or this document may not, in whole or part, be copied,
photocopied, reproduced, translated, or reduced to any electronic
medium or machine readable form without prior written consent from
Sonoma Enterprises, LLC.
"Real estate software
that integrates with Microsoft Outlook for today's Active Agent
"
|
